The American electronics company Plantronics is a well-known manufacturer of headsets, phones, video conferencing items, and communication services. It’s the first choice for video conferencing products for businesses, schools, and homes. The story of Plantronics Incorporated began in 1961 with United Airlines (UAL) soliciting new airlines headset designs from interested parties. At the time, airline headsets were too bulky for comfort. Pilots Courtney Graham and Keith Larkin collaborated to create a small, functional headset that passed airlines’ standards. With their product approved by UAL, Pacific Plantronics was established. The MS-50, the company’s first lightweight communications headset for the aviation industry, reached the commercial market in 1962. Soon, its headsets had reached more aviation organizations. Pacific Plantronics also helped the first Apollo mission succeed by providing headsets for the space trip. A Pacific Plantronics headset had transmitted Neil Armstrong’s first words on the moon in 1969. The headset company only continued to grow and innovate from there. It introduced one of its most successful headset designs in 1970, the StarSet headset. It had an over-the-ear design with a clear plastic voice tube. In the next decade, Plantronics released a line of cordless products with infrared technology. It was one of the first echo-free speakerphones. Plantronics acquired Walker Equipment to create Clarity products that enhanced telephone usability for the hearing impaired. They also introduced gaming and multimedia headsets to the market in the 1990s. Plantronics merged with Polycom in 2018, a leading innovator in video conferencing. On March 18, 2019, the brand announced its official name change to Poly. Plantronics began trading in the New York Stock Exchange (NYSE) in 1977 with the ticker symbol PLT. When the company amended its name to Poly in 2021, it changed its ticker symbol to POLY.
With such a rich history, it’s no wonder the company has so many products out there, from new to used. Finding the right documentation can be difficult, especially in the English language. This is the reason why we opened up a section dedicated to Plantronics User Manuals, where you can view or download each PDF.